1. Introduction
This privacy policy explains how PTS (“we”, “us”, “our”) collects, uses, and protects any personal data you provide when you use our website.
We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Platinum Training Services Ltd
Registered in England and Wales
Registered address: 11 Moor Street, Chepstow, Monmouthshire, Wales, UK
Company Number: 04720173
We are the data controller responsible for your personal data.
3. What Data We Collect
We only collect personal data that you voluntarily provide to us, including:
- Name
- Email address
- Any information you include in your message via our contact form
We may also automatically collect limited technical information such as:
- IP address
- Browser type and version
- Date and time of access
This information is collected through server logs and is used for basic website functionality and security.
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries submitted via our contact form
- To communicate with you if you have requested information
- To maintain the security and proper functioning of our website
We do not use your data for marketing purposes and we do not sell your data to third parties.
5. Legal Basis for Processing
We process your personal data based on:
- Legitimate interests – to respond to enquiries and operate our website
- Consent – where you voluntarily provide your information via our contact form
6. Data Sharing
We do not share your personal data with third parties except where necessary to operate our website and services, such as:
- Website hosting providers
- IT service providers
These providers only process your data on our behalf and are required to keep it secure.
7. Data Retention
We only retain personal data for as long as necessary:
- Contact form enquiries are kept for as long as required to respond and for reasonable record-keeping purposes
- Technical data may be retained for security and monitoring purposes
8. Cookies
Our website may use strictly necessary cookies to ensure it functions correctly, such as:
- Security cookies
- Session cookies
These cookies do not require consent but are essential for the operation of the website.
We do not use tracking or marketing cookies.
9. Your Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
10. Data Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to protect your data.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
12. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us
Last updated: 15/04/26